I've had it happen during fights where nothing worked because it was as as though all my peripherals were disconnected simultaneously, and reconnected. This has happened when I loaded into the game at the start screen, during jumping. This happens randomly or sometimes not a all during play time. My device and peripherals: Razer Blade 15(device), Razer Goliathus Extended mousemat, Razer Base Station Chroma, Razer laptop stand chroma, Razer Mamba Tournament Edition, Razer Blackwidow chroma v2. Razer peripherals and Blade 15 laptop(potentially) suffer from this issue. Restarting my computer doesn't seem to help either. I've played 5 matches this morning and it happened 3 of the 5 matches. Steps: How can we find the bug ourselves? You should be able to experience it with Razer peripherals. What should be happening instead? Lighting and peripherals should work without bugging out and causing game play disruptions. Current Razer Synapse version 3.4.331.31119. Not sure if this is a Razer driver issue, or if this is something else. And when everything reconnects, the lighting bugs out/freezes on all my peripherals. What happens when the bug occurs? This happens randomly or sometimes not a all during play time. How severe is your issue? Major impacts to gameplay
How often does the bug occur? Often (50% - 99%) When did this happen? (dd.mm.yy hh:mm) When devs introduced razer lighting How many matches had you played in a row before the issue occurred? This started when devs introduced Razer lighting. I could be looting, fighting, etc.ĭid your squad mates also experience the issue? I don't know respawning a squad mate at a beacon, using an ability, a squad mate left the game.
What were you doing when the issue occurred? E.g. Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Where did the issue occur? Loading into the match from the lobby Which Legends were your squad mates using (if applicable)? Any legends Which Legend were you playing (if applicable)? Gibraltar Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. What is your gamertag/PSN ID/EA Account name? TheK00laider Information, Guides and Announcements for the EA appĪMD or Nvidia Model Number Nvidia 1070 max-q.Otherwise, please send me a PM so I can create a support ticket on your behalf. Ensure to attach your PC’s MSInfo and Synapse 3.0 by saving them to any online hosting site, then paste the shareable link in your message. We recommend submitting a case to our Support Team so we can initiate an investigation. Hi Fuchsialoadurban390, and to everyone who still needs assistance from this thread. My Razer synaps doesn't want to log me in any way or form if I login at normally it says My password is incorrect if I coping My password from Google on working functioning Locked in account of mine does not work making a new account does also not work using Google to directly login to my account does not work if I login as a guest in does work but I can Barry do anything and It should be perfect normal to use My current synapse this prevent,s me from doing this almost the Library I don't know if there is a fix but like if there was One this happened after I Change My motherboard and processor